What is a Customer Price?

A Customer Price defines a specific price for an item for a particular customer.

Customer prices are useful when a customer has negotiated pricing, such as receiving a discounted price on selected items.

When creating an order for a customer, the system will automatically use the Customer Price if one exists. Customer prices are also displayed instead of the default item price within the customer portal.

Behaviour

• Customer prices are assigned to a specific customer and item
• They override the default item price when creating orders
• They are shown to customers through the customer portal

When both a default price and cost exist for an item, the Customer Prices page will also display:

• Discount amount
• Profit margin

These values can be filtered to help identify discounts that may need reviewing after changes to costs.

Fields

• Price
  The customer-specific selling price for the item

• Item
  The item this price applies to

• Batch Number
  Used to group related pricing records for tracking and bulk updates