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What is a Customer?

A Customer is the core entity used to represent a business you trade with in the system.

Each customer acts as a parent record that groups all related data, including:

  • Locations
  • Orders
  • Customer prices
  • Contacts
  • Portal Users
  • Reports
  • Delivery Receipts
  • Line Items

Each customer operates on a single currency. If a real-world customer trades in multiple currencies, separate customer records are required per currency.

Fields

  • Name
    A unique name for the customer

  • Code
    A unique identifier for the customer. This can be any alphanumeric value. No specific format is enforced.

  • Account Manager
    A user responsible for the customer. This is used as the default assignment for new orders, though it can be changed per order.

  • Active
    Indicates whether the customer is currently active. Inactive customers are typically retained for historical reference only.